I want to take this opportunity to thank you for the great article about lost surgical specimens from the September 2005 edition of the PA-PSRS Patient Safety Advisory.
The article gave Berks Center for Digestive Health a good start to doing a CQI project on our specimen errors. Being a busy ambulatory GI center with several employees, it is difficult to eliminate human error completely. With your strategies for reducing these errors, we hope to strive for excellence by reducing the number of errors.
I utilized the eight steps outlined for getting the specimens to the laboratory correctly by creating a colorful board that all employees can review periodically to stay refreshed. This will also aid in the teaching of new employees joining our healthcare team. Also, all of our procedure rooms will have a smaller copy attached to the wall for all assistants to view prior to completing each patient’s specimen(s).
Berks Center for Digestive Health is proud of its winning healthcare team. With your eight-step outline, we are able to assure our patients that they are getting exceptional care. Thank you again for your outstanding article.
Sherry Degler, MA
Berks Center for Digestive Health, Wyomissing