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The Highly Reliable Operating Team
PA PSRS Patient Saf Advis 2005 Dec;2(4):19.     
 

At the most recent Clinical Congress of the American Col­lege of Surgeons, I had the honor of moderating a panel on the topic of “The Highly Reliable Operating Team.” The pan­elists were Benjamin Sachs, M.B.B.S., discussing “Improving Team Performance,” Michael Leonard, M.D., discussing “Improving Communication,” and Forrest Calland, M.D., discussing “Standardization and Checklists.” 

From my notes of the discussion, I will convey the following suggestions about how surgeons can help make the operat­ing team safer:

  1. Be a good role model. Participate in the pre­operative time out; pay attention to incorrect sponge counts; honor other safety practices.
  2. Introduce yourself and everyone else on the team.  It has been shown that people who know each other by their first names are more likely to speak up if they see a problem.
  3. Specifically ask people to speak up if they have concerns or questions. 
  4. Include contingency planning in your pre-operative time out.
  5. Double check that equipment works and supplies are available before you start the case.
  6. Bring all information you might need to make intra­operative decisions to the operating room.
  7. Help people understand your goals by saying why you want something as well as what you want.
  8. Make confirmation feedback a habit for your operating team.
  9. Don't be afraid to ask for help.
  10. Adhere to best practice standards, when they ex­ist.
  11. If you find yourself doing a “work-around,” ask yourself “What can I do to keep this from occurring again?”
  12. Have a short debriefing after the case.

John R. Clarke, M.D., F.A.C.S.
Clinical Director, PA-PSRS

 
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THE PENNSYLVANIA PATIENT SAFETY AUTHORITY AND ITS CONTRACTORS  
PSA LOGO The Pennsylvania Patient Safety Authority is an independent state agency created by Act 13 of 2002, the Medical Care Availability and Reduction of Error (“Mcare”) Act. Consistent with Act 13, ECRI Institute, as contractor for the Authority, is issuing this publication to advise medical facilities of immediate changes that can be instituted to reduce Serious Events and Incidents. For more information about the Pennsylvania Patient Safety Authority, see the Authority’s Web site at www.patientsafetyauthority.org .      
ECRI LOGO ECRI Institute, a nonprofit organization, dedicates itself to bringing the discipline of applied scientific research in healthcare to uncover the best approaches to improving patient care. As pioneers in this science for more than 40 years, ECRI Institute marries experience and independence with the objectivity of evidence-based research. More than 5,000 healthcare organizations worldwide rely on ECRI Institute’s expertise in patient safety improvement, risk and quality management, and healthcare processes, devices, procedures and drug technology.      

ISMP Logo The Institute for Safe Medication Practices (ISMP) is an independent, nonprofit organization dedicated solely to medication error prevention and safe medication use. ISMP provides recommendations for the safe use of medications to the healthcare community including healthcare professionals, government agencies, accrediting organizations, and consumers. ISMP’s efforts are built on a nonpunitive approach and systems-based solutions.      
 
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